Terms & Conditions

01 Agreement and scope

These Terms & Conditions (the "Terms") govern your access to and use of www.patchologyx.com, www.patchologyx.com/zoom, and the pages, forms, downloads, embedded features, and resources under that domain (collectively, the "Site"), as well as every virtual meeting, webinar, presentation, workshop, training, customer session, opportunity presentation, team event, and other online session (each, a "Session") hosted or organized by BMG COLLECTIVE LTD, doing business as The PatchologyX Team ("PatchologyX," "Organizer," "we," "us," or "our").

By using the Site, submitting a form, downloading a resource, checking a required registration acknowledgment, accessing a Session link, or attending or remaining in a Session, you confirm that you have read, understand, and agree to these Terms and to the Privacy Policy. A registration acknowledgment is intended to constitute your electronic acceptance. A Session-specific recording notice or consent prompt is additional to, and does not replace, these Terms.

02 Eligibility

You must be at least 18 years old and legally capable of entering into this agreement. The Site and Sessions are not directed to minors, and we do not knowingly collect information from them.

You may not register for another person, submit another person's information without authority, or allow an unregistered person to attend through your device without the Organizer's written permission.

03 Website access and acceptable use

• You may access public Site pages for lawful, personal, informational purposes, and may share an unaltered link to a public page — provided you do not imply endorsement, remove disclosures, or reproduce substantial content.
• You may not scrape, harvest, index beyond ordinary search-engine activity, frame, mirror, copy, probe, reverse engineer, bypass security, overload the Site, introduce malicious code, or use Site content or data to train an automated system without written permission.
• You may not impersonate another person, interfere with another user's access, or attempt to reach any part of the Site you were not authorized to reach.
• The Organizer may refuse or revoke Site access, disable features, or remove content to protect safety, privacy, intellectual property, compliance, or systems.

04 Session registration and security

• Registration and Session links, meeting IDs, passwords, access codes, and waiting-room approvals are personal to the registrant and may not be forwarded, posted, sold, or shared.
• You must provide accurate registration information and use a display name that allows the host to verify your registration. A privacy-preserving first name or generic display name may be used if the host can still verify you privately.
• You may not evade access controls, impersonate another person, introduce malware, disrupt a Session, use an unauthorized bot or automated agent, or attempt to access another participant's account, device, or information.
• The Organizer may refuse or revoke Session access, mute or remove participants, disable features, or end a Session to protect safety, privacy, intellectual property, compliance, systems, or orderly participation.

05 Strict no-capture and no-sharing rule

Except where the Organizer gives express written permission or clearly labels a specific item as shareable, you may not capture, copy, preserve, disclose, transmit, publish, reproduce, distribute, sell, license, display, summarize for others, or otherwise share any Session content or any gated, members-only, downloadable, confidential, or nonpublic Site content (collectively, "Protected Content"). This restriction does not prevent you from sharing an unaltered URL to a public Site page as permitted in Section 3.

This prohibition includes, without limitation:

• photographs, screenshots, screen recordings, audio recordings, video recordings, livestreams, or images taken with another device;
• automated transcription, captions retained by a participant, meeting assistants, AI note-takers, bots, scraping tools, or other capture technology;
• slides, handouts, downloads, gated web resources, demonstrations, chat messages, Q&A, polls, whiteboards, files, links, attendee lists, names, contact details, images, voices, likenesses, personal stories, testimonials, business methods, training materials, and nonpublic information;
• verbatim or substantially complete notes, transcripts, recaps, clips, quotations, or derivative materials; and
• posting, forwarding, uploading, messaging, emailing, or otherwise making Session content available to any person who was not authorized to receive it.

Personal notes

You may take limited handwritten or typed notes solely for your own private, noncommercial use unless the host instructs otherwise. Personal notes may not reproduce substantial portions of Protected Content, include another participant's personal information, or be shared with anyone. The Organizer may require all note-taking to stop for confidential portions of a Session.

This Section survives the end of the Session and termination of these Terms. Unauthorized capture or disclosure may cause harm that cannot be fully repaired with money; the Organizer may seek injunctive relief and any other remedies available by law.

06 Organizer recordings and media release

Only the Organizer, or a person expressly authorized in writing by the Organizer, may record a Session. The usual www.patchologyx.com/zoom format may include a recorded main presentation for replay and a live Q&A that is not recorded. If that format changes, or another portion will be recorded, the Organizer will provide clear additional notice and obtain consent as required. The Organizer will use Zoom's recording indicator or consent prompt when recording begins. Keeping your camera or microphone off does not replace the Zoom consent prompt.

If you affirmatively accept a recording notice and then choose to appear, speak, submit content, use chat, or otherwise participate, you grant the Organizer a nonexclusive, worldwide, royalty-free license and release for five (5) years from the recording date to record, reproduce, edit, excerpt, caption, translate, combine, publish, display, distribute, and otherwise use your name, approved display name, image, likeness, voice, statements, chat contributions, and other voluntary participation for:

• internal PatchologyX team education and training;
• public educational, social-media, and promotional content; and
• paid courses, memberships, and related educational products.

You understand that edited materials may be presented with other content, may be distributed in multiple formats and territories, and may be seen by the public or paying members. You waive any right to inspect or approve the finished material and any claim to royalties or other compensation, except where a waiver is prohibited by law. The Organizer is not required to use any recording.

Privacy choices

You may reduce your appearance by keeping your camera and microphone off, using an approved generic display name, and not posting in chat, Q&A, polls, reactions, or shared documents. These choices reduce but may not eliminate collection of attendance or technical data. If you do not consent to recording, you must decline the Zoom prompt and leave the recorded Session. You may ask whether an unrecorded alternative or later summary is available, but none is guaranteed.

Withdrawal

You may withdraw this media permission prospectively by emailing [email protected]. We will stop creating new uses after verifying the request and will make reasonable efforts to remove affected material from channels we control within 60 days. Withdrawal does not make prior processing unlawful and may not require recall of materials already lawfully distributed, downloaded by others, printed, archived for legal purposes, or incorporated into materials that cannot reasonably be separated. Any edited excerpt still in use at the end of the five-year term will be removed from channels we control within a reasonable transition period.

07 Intellectual property

The Organizer and its licensors retain all rights in the Site, Site design and copy, Session content, presentation structure, training systems, original slides, graphics, recordings, videos, courses, downloads, logos, and other materials. Site use or attendance does not transfer ownership or grant any license except the limited right to view authorized content for personal use and to share public-page links as permitted in Section 3.

LifeWave, LifeWave product names and marks, and associated materials belong to LifeWave, Inc. or its licensors. Zoom and its marks belong to Zoom Communications, Inc. or its affiliates. Use of those names does not imply that LifeWave or Zoom sponsors, endorses, controls, or operates PatchologyX Sessions.

Feedback

If you send us suggestions, ideas, or feedback about the Site or a Session, you grant us a perpetual, royalty-free license to use it without obligation or compensation to you. Please do not send us confidential information you do not want used this way.

08 Copyright complaints

We respect the intellectual property of others. If you believe material on the Site infringes your copyright, email [email protected] with: identification of the work, the URL or location of the material, your contact details, a statement that you have a good-faith belief the use is unauthorized, a statement that the information is accurate and that you are authorized to act for the owner, and your physical or electronic signature.

We will review complete notices and remove or disable access to material where appropriate. Submitting a knowingly false notice may carry liability under applicable law.

09 Forms, downloads, and email communications

Site content is for general information and may be corrected, replaced, or removed without notice. Current official LifeWave product labels, policies, compensation documents, prices, and terms control over any Site or Session summary.

When you request a guide or resource, we may use the submitted email address to deliver it and to send the short follow-up series disclosed with that form. You may unsubscribe using the link in any email. Broader marketing requires any additional consent required by law. You may not submit another person's information, use a form for spam or solicitation, or interfere with form delivery.

10 SMS and text messaging

When you book a call or register for an event with The PatchologyX Team, the booking form offers an optional mobile number field and an optional, unticked text-reminder box. If you tick that box, we use the number you provide to send appointment confirmations, reminders, and scheduling updates related to the session you requested. Providing a mobile number alone does not opt you in, and texting is never a condition of booking or purchase.

These are transactional messages only. We do not send marketing or promotional texts, and we do not buy, rent, or import phone numbers.

Opt-in happens only on our own forms, at learn.patchologyx.com/call, learn.patchologyx.com/tuesday, and join.patchologyx.com. Each carries the same optional, unticked box: "I agree to receive appointment reminder and scheduling text messages from The PatchologyX Team (BMG Collective LTD) about my booked calls, Discover X39 Live, and Beyond the Patch. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out."

Message frequency varies based on your activity, typically two to four messages per appointment. Message and data rates may apply.

Reply STOP at any time to opt out of text messages. Reply HELP for assistance. Opting out of text messages does not remove you from email communications, which have a separate unsubscribe link.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of data may be shared as described elsewhere in these Terms and in the Privacy Policy, but text messaging originator opt-in data and consent are not shared with any third parties.

Carriers are not liable for delayed or undelivered messages.

Messaging terms

11 Testimonials and external links

Testimonials and personal stories reflect individual experiences only. They do not guarantee or predict your health, product, customer, team, rank, income, or business results.

The Site may embed or link to Zoom, Vimeo, Instagram, LifeWave, LightTechX, scheduling tools, social platforms, stores, and other third-party services. Those parties control their own content, availability, terms, privacy, pricing, orders, subscriptions, shipping, returns, and security. A link is not a warranty or endorsement. Purchases and enrollments through LifeWave are transactions with LifeWave or the identified third party, not with PatchologyX, unless expressly stated otherwise.

12 LifeWave relationship and required disclosures

13 Product, wellness, and testimonial disclaimer

Site and Session content is provided for general education and information. It is not medical advice, diagnosis, treatment, prescribing, or a substitute for care from a qualified healthcare professional. Do not delay, stop, or change medication or medical treatment because of Site or Session content. Seek appropriate professional advice about health conditions, pregnancy or nursing, medications, allergies, product suitability, or adverse reactions, and follow current official product instructions and warnings.

Statements about LifeWave products have not been evaluated by the U.S. Food and Drug Administration. LifeWave products are not intended to diagnose, treat, cure, or prevent any disease. Individual experiences and testimonials vary and do not guarantee, predict, or establish the results another person will experience. Testimonials must be truthful, based on actual experience, and presented with any material connection clearly disclosed.

Do not disclose medical records, diagnoses, medication details, or other sensitive health information during a Session. Sessions are not healthcare services and are not designed to receive or protect medical information as a healthcare provider would.

14 Business opportunity and earnings disclaimer

Participation as a LifeWave Brand Partner is a business decision involving time, effort, skill, sales activity, expenses, and risk. No income, commission, profit, rank, customer growth, team growth, lifestyle, or business outcome is promised or guaranteed. Many participants may earn little or no commission, and expenses may exceed earnings. Any compensation example is illustrative only unless it is current, documented, typical for the audience, and presented with the disclosures required by law and LifeWave policy.

Prospective Brand Partners should review the current official LifeWave Compensation Plan, Policies and Procedures, and Income Disclosure Statement before enrolling. Official documents control over any Site or Session summary. No participant may make or repeat an unsubstantiated income claim, display earnings or lifestyle imagery in a misleading way, imply that results are typical when they are not, or omit material expenses or conditions.

15 User and participant compliance

All Site users and Session participants must communicate truthfully, respectfully, and lawfully. LifeWave Brand Partners must also follow the current LifeWave Brand Partner Agreement, Policies and Procedures, approved marketing guidance, and compliance instructions. On the Site, during a Session, or in connection with Site or Session content, you may not:

• make a disease, medical, drug-replacement, guaranteed product-result, or other unapproved product claim;
• make a false, misleading, atypical, or unsubstantiated income, rank, recruiting, or lifestyle claim;
• present yourself as LifeWave corporate, as a healthcare professional when you are not one, or as an agent of the Organizer;
• use another person's testimonial without permission, or fail to disclose a material connection;
• harass, threaten, discriminate against, defame, spam, or unlawfully solicit another participant;
• share confidential, proprietary, sensitive, or personal information belonging to another person; or
• promote unrelated products, businesses, fundraising, or recruiting opportunities without written permission.

16 Third-party services

The Site and Sessions use or link to services operated by Zoom, HighLevel (LeadConnector), Google, Vimeo, Instagram, LifeWave, LightTechX, and other third parties. Those services are governed by their own terms, privacy notices, security practices, and availability. The Organizer does not control and is not responsible for third-party services. You are responsible for protecting your own device, account, and connection.

17 No warranties

To the fullest extent permitted by law, the Site, Sessions, and all content are provided "as is" and "as available." The Organizer disclaims implied warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, uninterrupted availability, and results. The Organizer does not warrant that the Site or a Session will be error-free, secure, complete, continuously available, available in every location, or suitable for your circumstances. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.

18 Limitation of liability

To the fullest extent permitted by law, the Organizer and its owners, officers, contractors, hosts, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits, opportunities, data, goodwill, or business; personal decisions made in reliance on Site or Session content; or unauthorized acts of another participant or third-party service. For claims that cannot be excluded, the Organizer's aggregate liability arising from the Site or a Session will not exceed the amount, if any, you paid directly to the Organizer for the specific service giving rise to the claim. These limits do not apply where prohibited by law, or to liability that cannot lawfully be limited.

19 Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Organizer and its owners, officers, contractors, hosts, and affiliates from third-party claims, losses, and reasonable costs arising from your unauthorized recording or disclosure, infringement, unlawful statements, violation of another person's privacy or publicity rights, or material breach of these Terms. This obligation does not apply to the extent a claim was caused by the Organizer's unlawful conduct.

20 Changes, cancellation, and termination

The Organizer may change the Site, content, format, speakers, materials, date, access rules, or availability of a Session; cancel a Session; or update these Terms. The version presented at registration applies to that registration unless a material change is separately communicated and accepted where required. The Organizer may immediately terminate access for a violation.

Sections concerning confidentiality, recordings and licenses, intellectual property, disclaimers, liability, indemnification, disputes, and other provisions that by their nature should survive will remain effective after termination.

21 Governing law and venue

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-laws principles, except to the extent mandatory consumer law in your place of residence applies. Any dispute not resolved informally will be brought exclusively in a court of competent jurisdiction located in the Ohio county where BMG COLLECTIVE LTD maintains its principal office, and each party consents to that venue. These Terms do not require mandatory arbitration and do not waive rights that cannot lawfully be waived.

22 General terms

If any provision is held unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign your registration or rights without written permission. Headings are for convenience only. These Terms, the Privacy Policy, registration disclosures, and any Session-specific written terms form the complete agreement for the covered use; if a Session-specific term conflicts, the more protective privacy or compliance requirement controls unless expressly stated otherwise.

23 Contact

Questions, permissions, withdrawal requests, or legal notices may be sent to:

BMG COLLECTIVE LTD, DBA The PatchologyX Team
1016 Echele Dr, Columbus, OH 43240
Phone: 614-456-6123
Email: [email protected]